How we handle personal information
Smart Spaza Shops, a division of Cool Side Computer Systems, collects personal information reasonably required to respond to enquiries, provide quotations, deliver contracted services, support customers, prevent fraud and meet legal obligations.
Information we may collect
This may include names, contact details, shop or organisation details, location, service requirements, support records and information required to fulfil an accepted order or agreement.
Purpose, sharing and retention
Information is used only for legitimate business and legal purposes. It may be shared with authorised staff, contracted service providers or approved partners where necessary to deliver a requested service, subject to appropriate safeguards. Information is retained only for as long as required by its purpose, contract or applicable law.
Security and rights
Reasonable administrative and technical safeguards are used to protect information. Data subjects may request access, correction or deletion where applicable and may raise privacy enquiries through sales@coolside.co.za.
