Support

Call support

Speak to the team when trading is affected.

Customer portal

Track requests, documents and support activity.

Knowledge help

Guides, FAQs and practical operating tips.

Help when the shop needs it

Support may include telephone, email, WhatsApp, web chat, tickets, remote assistance, on-site support, training and knowledge-base guidance. Response and restoration commitments depend on the selected package or service-level agreement.

Contact the team

Before contacting support

  • Note the device, system or service affected.
  • Record the error message or visible symptoms.
  • Confirm whether power and internet are available.
  • Do not share passwords, PINs or payment credentials in email or WhatsApp.