Help when the shop needs it
Support may include telephone, email, WhatsApp, web chat, tickets, remote assistance, on-site support, training and knowledge-base guidance. Response and restoration commitments depend on the selected package or service-level agreement.
Contact the team
- Telephone: 087 250 2224
- WhatsApp: 082 997 0102
- Email: sales@coolside.co.za
Before contacting support
- Note the device, system or service affected.
- Record the error message or visible symptoms.
- Confirm whether power and internet are available.
- Do not share passwords, PINs or payment credentials in email or WhatsApp.

